Shipping policy
Processing Time
Orders are processed within 1–3 business days (excluding weekends and holidays). You will receive a confirmation email with tracking information once your order has shipped.
Order Tracking
Once your order ships, you'll receive a tracking number via email. Please allow up to 24 hours for tracking information to update.
Domestic Shipping
We ship to all US/EU/UK addresses. Shipping costs are calculated at checkout based on weight and destination.
International Shipping
We currently ship to select international destinations. International shipping times and costs vary by location. Please note that customs duties, taxes, or fees are the responsibility of the customer and are not included in the shipping cost.
Lost or Delayed Packages
If your package is lost or significantly delayed, please contact us at rglifts4@gmail.com and we'll assist you in tracking it down or filing a claim with the carrier.
Incorrect Shipping Address
Please double-check your shipping address at checkout. We are not responsible for orders shipped to incorrectly provided addresses. If you notice an error, contact us immediately at rglifts4@gmail.com and we'll do our best to correct it before dispatch.
Questions?
Reach out to us at rglifts4@gmail.com and we'll get back to you within 24 hours.